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Verify eligibility and check claim statuses as a guest

Learn how to use these self-service features.

If you are part of a third-party organization or are a non-contracted provider, you can verify eligibility and check claims statuses as a guest. No account is necessary!  

Provider Portal Login Page

 

 

How to verify eligibility and check claim statuses

  1. Visit sharphealthplan.com/login and find the Providers section.
  2. Select the verify eligibility or check claims status link.
  3. Enter the required information and select Search.

Questions?

If you have any questions, please contact Customer Care at customer.service@sharp.com or 1‑858‑499‑8200 Monday through Friday, 8 am to 5 pm.

FAQ

What information do I need to enter to check eligibility?

Enter the following information:

  • Provider NPI*
  • Member ID*
  • Date of Birth*
  • Last 4 of SSN
  • ZIP Code
  • The date you want to verify eligibility for

* This information is required.

What information do I need to enter to check a claim status?

Enter the following information:

  • Provider NPI or Vendor Tax ID
  • ID + Earliest Date of Service or ID + Billed Amount

Who should I contact if I have questions or need support?

Please reach out to the provider account management team by completing this contact form.


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