Virtual care visits — also called telehealth, telemedicine and video and phone visits — provide an option to meet with a doctor or nurse when you're a little sick, or when you're not sure if you really need to get care in person. Virtual visits
allow you to take appointments from the comfort of your own home, saving you time and money from traveling to and from the doctor’s office.
When should I choose virtual care?
Video and phone visits are more helpful for addressing certain types of health problems and symptoms*, such as:
- Cough, congestion or sore throat
- Diarrhea, nausea or vomiting
- Urinary issues
It can also work well for managing some long-term health problems or getting regular follow-up care from a specialist.
Follow our best tips to make the most out of your next virtual care visit.