Scheduling your automatic payments

Be sure to schedule your payments between the 1st and 25th of each month.

If you set up automatic payments online, please be sure to schedule your monthly payments for any day of the month between the 1st and the 25th. If you’d like to make a payment after the 25th, you can do so by making a one-time payment online.

The current month’s payment must be received, processed and posted to your account by the first day of each coverage month. As a reminder, it can take up to two business days for your payments to be processed. This may result in you getting a late letter if you make a payment after the 25th.

The Department of Managed Health Care requires us to send late letters to members, even when they’ve made a payment but it hasn’t yet been processed. To avoid receiving a late letter, we recommend paying between the 1st and the 25th of every month before the covered period begins. To see what automatic payment date you have selected, or to change a previous selection, please visit the payment portal.

Other important reminders

• We offer four easy ways to pay. Please visit our premium payments page to learn more about our payment options.
• Never miss a premium payment by creating a Sharp Health Plan online account. Your online account will allow you to securely manage your payments online.
  
  
  ⚠️ To avoid overpaying, make sure you cancel any previously scheduled payments in our old payment portal before setting up new ones in your Sharp Health Plan online account.
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• Online payments can only be made from the primary subscriber’s account. Primary subscribers have member ID numbers that end in “01” or begin with an “S.” If you are not the primary subscriber but wish to make payments, you can ask the primary subscriber to grant you access to their account.
• If you change your benefit plan and make a payment after the first, it will take 60 days for the change and payment to be reflected in your bill history and statement.
• We accept Visa^®, MasterCard^®, debit cards (endorsed by Visa or MasterCard), checks, money orders, cash, bank wire and e-check.
• If you need to pay a medical bill or copay, please call your provider or visit sharp.com/patient/billing to make a payment.

Questions

If you have questions, please contact Customer Care at customer.service@sharp.com or 1-858-499-8300. We’re available to assist you Monday – Friday, 8 am to 6 pm.